Amid unprecedented growth on its platform, Acorns cuts roles and shuts down an office – TechCrunch


Acorns, which helps millions of people invest their spare parts in the stock market, has laid off between 50 and 70 people, TechCrunch learned from several sources.

The Irvine, California-based company did not confirm the total number of people fired, but confirmed that there were reductions in the business due to more business changes wide.

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The news came days after fintech closed its Portland office earlier this week, one of the company's four offices. While Acorns has offered Portland employees the option of moving to its Irvine headquarters, certain roles have been removed as part of the relocation, the company said.

The laid-off employees were largely Acorns » support team. And the internal cuts are linked to an external partnership with TaskUs, which outsources customer support and assistance needs for other businesses. Acorns will bring about 80 new support roles to TaskUs next year, which the company says will develop its support team, but not its internal staff.

Acorns internal support team will handle highly affected customer contact situations over the phone, while external roles will manage email support.

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Beyond the supporting roles, Acorns cut some people from various teams across the company.

Acorns found unprecedented growth because the coronavirus brings new users into its world of investment and savings. The company recently reached a milestone of 7 million registrations, continuing the trend that trading apps are benefiting from a declining market.

At the same time, Acorns also launched a debit card it depends on user spending to make sense as a commercial product. Payment processing is a risky space to play at the moment because consumer spending has dropped due to orders for shelters in place. This could be a weak point for the company at the moment. Eearlier today, Brex dismissed 62 staff members, just a week after raising $ 150 million in venture capital.

So why should a company like Acorns, which is facing huge growth, have to lay off workers? Even if you win right now, the pandemic and the potential for a prolonged recession are forcing companies to reassess how they spend their money. In the case of the Acorns, he will have more staff next year than today. But digging a little deeper, and his choice to outsource roles and close an office means that current growth can come at the expense of weight loss.

Investors in Acorns include PayPal, DST Global, Rakuten, Greycroft and Bain Capital.

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It has been an incredibly difficult week after a series of difficult weeks. The murder of George Floyd has shown once again that ...

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posted by Mark zuckerberg sure Friday May 29, 2020

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In a statement posted on Facebook late Friday afternoon, Mark Zuckerberg explained why his company had not contextualized or deleted messages from accounts associated with President Donald Trump that appeared to incite violence against American citizens. "We looked very closely at the post that discussed the protests in Minnesota for […]

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WASHINGTON, DC - MAY 21: President Donald Trump speaks to the press on the south lawn of the White House before leaving on Marine One May 21, 2020 in Washington, DC. President Trump is scheduled to visit a Ford manufacturing plant that currently produces fans in Michigan. (Photo by Alex Wong / Getty Images)

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The global spread of COVID-19 and the resulting shelter orders hit retailers hard.

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As the pandemic continues, temporary shutdowns become permanent closures, whether it's the cafe next door, a historic bar or a well-known lifestyle brand.

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But while the present is largely bleak, preparing for the future is forcing retailers to adopt technologies faster than ever. Their resilience and innovation mean that retail will have a different appearance and prices when the world reopens.

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We collected four perspectives on the future of retail from the TechCrunch team:

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  • Natasha Mascarenhas says retailers will have to find new ways to sell ambitious products u2014 and what used to be creaky might now be considered innovative.
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  • Diviner coldewey sees companies adopting a multitude of creative digital services to prepare for the future and empower them without the Amazon u2019s platform.
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  • Greg Kumparak believe that trends in roadside delivery and collection will shift from essentials for the pandemic to everyday events. He believes retailers will need to find new ways to appeal to consumers in a u201cshopping-by-proxy u201d world.
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  • Lucas Matney sees renewed interest in technology around the payment process as retailers seek ways to make the shopping experience more transparent (and less tactile).
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Alexa, what do I look like?

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Natasha Mascarenhas

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While the present is largely bleak, preparing for the future is forcing retailers to adopt technology faster than ever. Their resilience and innovation mean that retail will have a different appearance and prices when the world reopens.

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Contact Natasha by email at natasha.m@techcrunch.com or via DM on Twitter @nmasc_.

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His personal website is coldewey.cc.

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Greg started at TechCrunch in May 2008. He ran TechCrunch MobileCrunch's sister site as a publisher until AOL acquired the company in 2010, when the publishers of the four sites TechCrunch principals (TechCrunch, CrunchGear, MobileCrunch, TechCrunch UK) have merged the sites under one domain.

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Best known for his cover of gadgets, Kumparak broke hundreds of stories in space u2014 unearthing details on everything from prototypes of abandoned Samsung smartphones to new Apple devices. He is also one of the most prolific "live bloggers" on the Internet, reporting on the scene at dozens of international events for hundreds of thousands of spectators.

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He was one of the first writers to highlight and report on a number of companies that have since become "unicorns" (reaching a valuation of $ 1 billion or more ), including Zenefits and Twilio.

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Kumparak is a frequent guest of TechCrunch Gadget, Apple and Android podcasts, and often appears on stage as an interviewer or judge at TechCrunch Disrupt Meetups and Conferences.

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In 2012 Greg was featured on the BBC, Wired, Mashable, Engadget and many other outlets for a side project he called "tARdis", or TARDIS augmented reality. By combining augmented reality with a handmade physical model, Greg was able to reproduce the otherwise physically impossible "bigger inside" visual effect that commonly appears in the Doctor Who television series.

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Contact Natasha by email at natasha.m@techcrunch.com or via DM on Twitter @nmasc_.

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Brex, La dernière valeur de 2,6 milliards de dollars, restructure sa carte de crédit pour les entreprises en démarrage et a supprimé 62 membres du personnel, ont déclaré les cofondateurs Pedro Franceschi et Henrique Dubugras. dans un article de blog.

n

«Aujourd'hui, nous restructurons l'entreprise pour mieux aligner nos priorités sur cette nouvelle réalité, tout en accélérant simultanément notre vision du produit. Sur ce, j'ai une très triste nouvelle à partager. 62 personnes quitteront le Brex aujourd'hui », indique le message.

n

Les coupes surviennent alors que la clientèle de Brex elle-même a du mal à rester à flot au milieu de COVID-19: des startups à forte croissance. On s'attendait donc au retombée du cœur de métier du Brex, qui dépend des dépenses de ses clients.

n

Brex a déjà abaissé certaines limites de crédit client pour atténuer une partie du risque d'exposition, u00a0L'information rapportés et Dubugras a confirmé. Les clients disent que les réductions des limites de crédit sont survenues sans avertissement ni préavis.

n

En outre, la société, lancée au Brésil et diplômée de Y Combinator, 150 millions de dollars recueillis récemment.

n

Lorsque TechCrunch a parlé à Dubugras de la dernière levée de fonds, le co-fondateur a déclaré que le capital était offensif plutôt que défensif.

n

u201cI u2019m heureux que ce cycle se soit réuni, mais s'il n'avait pas u2019t, nous serions bien, u201d at-il dit la semaine dernière. u201cLa capitale est pour que nous puissions jouer l'offensive tandis que tout le monde joue la défensive. u201d

n

Dans le billet de blog, les co-fondateurs ont écrit à d'anciens membres du personnel.

n

«Veuillez continuer à rêver grand et ne perdez pas l'ambition qui vous a attiré vers Brex. Ne laissez rien, même pas une pandémie mondiale, vous enlever cela. Je souhaite que nous puissions faire un câlin à chacun d'entre vous, donc à la place, je u2019ll terminerai ce message comme je le fais en portugais. Abra u00e7os, Pedro et Henrique. "

n

Les personnes mises à pied recevront huit semaines d'indemnité de départ, leur ordinateur et leur équipement, et Brex consacrera une partie de son équipe de recrutement pour aider à trouver de nouvelles opportunités pour les anciens membres du personnel. De plus, Brex apporte des ajustements à la falaise des capitaux propres et a étendu les prestations de soins de santé jusqu'à la fin de 2020.

n

À ce jour, Brex a amassé 465 millions de dollars de financement en capital-risque.

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Brex, évalué pour la dernière fois à 2,6 milliards de dollars, restructure sa carte de crédit pour les entreprises en démarrage et a supprimé 62 membres du personnel, ont déclaré les cofondateurs Pedro Franceschi et Henrique Dubugras dans un article de blog. «Aujourd'hui, nous restructurons l'entreprise pour mieux aligner nos priorités sur cette nouvelle réalité, tout en accélérant simultanément notre vision du produit. Avec ça, j'ai […]

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Natasha Mascarenhas is a reporter at TechCrunch covering early stage startups and venture capital trends. She also tracks the different networks that play into founder success, from loneliness to immigration. Before TechCrunch, Natasha reported on the same beat for Crunchbase News. She also has bylines in the Boston Globe, The San Francisco Chronicle, BostInno, and is proudly from New Jersey.

nn

Reach Natasha via e-mail at natasha.m@techcrunch.com or through DM on Twitter @nmasc_.

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nn

Reach Natasha via e-mail at natasha.m@techcrunch.com or through DM on Twitter @nmasc_.

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screens Trump’s Minneapolis threat-tweet for glorifying violence"},"content":{"rendered":"

After applying a fact-checking labelu00a0Mardi to a misleading vote-by-mail tweet made by U.S. President Donald Trump, Twitter is on a roll and has labeled another of the president’s tweets — this time screening his words from casual view with what it calls a “public interest notice” that states the tweet violated its rules about glorifying violence.u00a0

n

Voici comment le tweet apparaît sans autre interaction (deuxième tweet dans la capture d'écran ci-dessous):

n

n

L'avis d'intérêt public remplace la substance de ce que Trump a écrit, ce qui signifie qu'un utilisateur doit cliquer activement pour voir le tweet incriminé.

n

Les options d'engagement sont également limitées en raison de cette étiquette, ce qui signifie que les utilisateurs ne peuvent retweeter le tweet incriminé qu'avec un commentaire; ils ne peuvent pas l'aimer, y répondre ou la retweeter vanille.

n

Twitter’s notice goes on to explain why it has not removed the offending tweet entirely — and this is where the public interest element of the policy kicks in — with the company writing: “Twitter has determined that it may be in the public’s interest for the Tweet to remain accessible.”u00a0

n

Twitter appears to be shrugging off the president’s decision yesterday to sign an executive order targeting the legal shield that internet companies rely on to protect them from liability for user-created content — doubling down on displeasing Trump, who has accused social media platforms generally of deliberately suppressing conservative views despite plenty of evidence that ad-targeting platform algorithms actually boost outrage-fuelled content and views — which tends, conversely, to amplify conservative viewpoints.

n

Lors du dernier affrontement, Trump avait tweeté en référence à des manifestations violentes se déroulant à Minneapolis provoquées par le meurtre d'un homme noir, George Floyd, by a white police officer — with the president claiming that “THUGS are dishonoring the memory of George Floyd” before threatening to send in the “Military.”

n

"Any difficulty and we will take control but, when the looting begins, the shooting will begin. Je vous remercie!" Trump a ajouté - faisant une menace chauve d'utiliser la force militaire contre des civils.

n

n

Twitter s'est débattu avec la question de savoir comment gérer les dirigeants mondiaux qui enfreignent ses règles de contenu depuis des années. Most often as a result of Trump, who routinely uses its platform to bully all manner of targets — from rival politicians to hated journalists, disobedient business leaders and even actors who displease him — as well as to dispense direct and sometimes violent threats.

n

Depuis son élection, Trump a également utilisé la plate-forme mondiale de Twitter comme une arme de politique étrangère, tirant des menaces militaires sur des goûts comme la Corée du Nord et l'Iran sous forme de tweet.

n

Back in 2018, for example, he teased North Korean leader Kim Jong Un with button-pushing nuclear destruction (see below tweet) — before going on to “tomber amoureux»Avec le dictateur lorsqu'il l'a rencontré en personne.

n

n

n

n

Twitter’s go-to defence for not taking offending Trump tweets down in the past has been that, as U.S. president, the substance of what the man tweets — however mad, bad and dangerous — is inherently newsworthy.

n

Cependant, plus récemment, l'entreprise a créé un outil politique qui lui permet d'intervenir - définissant les termes l'été dernier sur le contenu «d'intérêt public» sur Twitter.

n

Il a alors averti (il y a presque un an, en juin 2019) qu'il pourrait place a public interest notice on tweets that would otherwise violate its rules (and therefore merit a takedown) — in order to “to provide additional context and clarity,” rather than removing the offensive tweet.

n

Fast forward a year and the tech giant has started applying labels to Trump’s tweets — beginning with a fact-check label earlier this week, related to the forthcoming U.S. election, and following up now with a public interest notice related to Trump glorifying violence.

n

So, finally, the tech giant seems to be inching toward drawing a limit-line around Trump in near real time.

n

Explaining its decision to badge the U.S. president’s threat to order the military to shoot looters in Minneapolis, the company writes: “This Tweet violates our policies regarding the glorification of violence based on the historical context of the last line, its connection to violence, and the risk it could inspire similar actions today.”

n

n

n

n

«Nous avons pris des mesures dans le but d'empêcher les autres d'être inspirés à commettre des actes de violence, mais nous avons gardé le Tweet sur Twitter, car il est important que le public puisse toujours voir le Tweet étant donné sa pertinence par rapport aux questions en cours d'importance publique. », Poursuit Twitter.

n

Il renvoie également à son politique contre les tweets qui glorifient la violence - qui déclare sans équivoque [in bold]: "Vous ne pouvez pas menacer de violence contre un individu ou un groupe de personnes. "

n

Back in June, when Twitter announced the “abusive behavior” label, it also warned that tweets that get screened with a public interest notice will not benefit from any algorithmic acceleration, writing: “Weu2019ll also take steps to make sure the Tweet is not algorithmically elevated on our service, to strike the right balance between enabling free expression, fostering accountability and reducing the potential harm caused by these Tweets.”

n

Cependant, la pertinence de la décision de Twitter d'appliquer enfin ses propres règles à Trump garantira une amplification non algorithmique abondante (et pas une petite ironie).

n

Nous avons contacté la société pour lui poser des questions sur sa décision d'appliquer un écran d'intérêt public sur le dernier tweet de Trump, mais au moment de la rédaction du présent rapport, elle n'avait pas répondu.

n

Sure Wednesday night, Twitter CEO and co-founder, Jack Dorsey, put out a series of tweets defending its decision to apply a fact-check label to Trump’s earlier misleading tweets about vote-by-mail.

n

“This does not make us an ‘arbiter of truth,'” wrote Dorsey. «Notre intention est de relier les points de déclarations contradictoires et de montrer les informations en litige afin que les gens puissent juger par eux-mêmes. Greater transparency on our part is essential so that people can see clearly why these actions are happening. "

n

n

n

n

Les remarques de Dorsey ont suivi les observations pointues faites par Facebook CEO Mark Zuckerberg to Fox News, seeking to contrast Facebook’s claimed “neutrality” when policing its platform with Twitteru2019s policy of taking a stance on issues such as political advertising (which Twitter does not allow).

n

u201cI just believe strongly that Facebook shouldnu2019t be the arbiter of truth of everything that people say online,u201d Zuckerberg told the conservative news station. u201cPrivate companies u2026 especially these platform companies, shouldnu2019t be in the position of doing that.u201d

n

It’s notable that Dorsey used Zuckerberg’s exact turn of phrase — u201carbiter of truthu201d — to reject Facebook’s attack on Twitter’s policy as a straw man argument.

n

Update I, Trump reacts: In early reaction to Twitter’s move the Trump administration has now quote-retweeted the offending tweet from the official White House Twitter account — reamplifying the president’s violent threat.

n

n

n

n

Trump has also reiterated his threat to regulate social media by revoking Section 230 of the Communications Decency Act in a new series of tweets this morning — accusing Twitter of ignoring “lies & propaganda being put out by China or the Radical Left Democrat Party.”

n

n

n

n

Update II, Whack-a-mole: Twitter has now screened the quote-tweeted copy of Trump’s tweet that the administration sent from the White House Twitter account.

n

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After applying a fact-checking labelu00a0Tuesday to a misleading vote-by-mail tweet made by U.S. President Donald Trump, Twitter is on a roll and has labeled another of the president’s tweets — this time screening his words from casual view with what it calls a “public interest notice” that states the tweet violated its rules about glorifying […]

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Starship SN4 launch vehicle prototype explodes after static engine fire test"},"content":{"rendered":"

SpaceX had just conducted yet another static fire test of the Raptor engine in its Starship SN4 prototype launch vehicle on Friday when the test vehicle exploded on the test stand in Boca Chica, Texas. This was the fourth static fire test of this engine on this prototype, so it’s unclear what went wrong versus other static fire attempts.

n

This was a test in the development of Starship, a new spacecraft that SpaceX has been developing in Boca Chica. Eventually, the company hopes to use it to replace its Falcon 9 and Falcon Heavy rocket, but Starship is still very early in its development phase, whereas those vehicles are flight-proven, multiple times over.

n

SpaceX had just secured FAA approval to fly its Starship prototype for short, suborbital test flights. The goal was to fly this SN4 prototype for short distances following static fire testing, but that clearly won’t be possible now, as the vehicle appears to have been completely destroyed in the explosion following Friday’s test, as you can see below in the stream from NASASpaceflight.com.

n

n

The explosion occurred around 1:49 PM local time in Texas, roughly two minutes after it had completed its engine test fire. We’ve reached out to SpaceX to find out more about the cause of today’s incident, and whether anyone was hurt in the explosion. SpaceX typically takes plenty of safety precautions when running these tests, including ensuring the area is well clear of any personnel or other individuals.

n

This isn’t the first time one of SpaceX’s Starship prototypes has met a catastrophic end; a couple of previous test vehicles succumbed to pressure testing while being put through their paces. This is why space companies test frequently and stress test vehicles during development — to ensure that the final operational vehicles are incredibly safe and reliable when they need to be.

n

SpaceX is already working on additional prototypes, including assembling SN5 nearby in Boca Chica, so it’s likely to resume its testing program quickly once it can clear the test stand and move in the newest prototype. This is a completely separate endeavor from SpaceX’s work on the Commercial Crew program, so that historic first test launch with astronauts on board should proceed either Saturday or Sunday as planned, depending on weather.

n","protected":false},"excerpt":{"rendered":"

SpaceX had just conducted yet another static fire test of the Raptor engine in its Starship SN4 prototype launch vehicle on Friday when the test vehicle exploded on the test stand in Boca Chica, Texas. This was the fourth static fire test of this engine on this prototype, so it’s unclear what went wrong versus […]

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Intuitively, stores that sell online should be making a killing during the COVID-19 pandemic. After all, everyone is stuck at home u2014 and understandably more willing to shop online instead of at a traditional retailer to avoid putting themselves and others at medical risk. But the truth is, most smaller online stores have seen better days.

n

The primary challenge is that smaller shops often donu2019t have the logistics networks that companies like Amazon do. Consequently, theyu2019re seeing substantially delayed delivery timelines, especially if they ship internationally. Customers obviously arenu2019t thrilled about that reality. And in many cases, theyu2019re requesting refunds at a staggering rate.

n

I saw this play out firsthand in April. At that point, my stores were down 20% or in some cases even 30% in revenue. Needless to say, my team was freaking out. But thereu2019s one thing we did that helped us increase our revenue over 200% since the pandemic, decrease refund requests and even strengthen our existing customer relationships.

n

We implemented a 24-hour live chat in all of our stores. Hereu2019s why it worked for us and why every digital brand should be doing it too.

n

Avoid the common u2018unreachabilityu2019 frustration

n

When I started my first online store in 2006, challenges that bogged my team down often meant that my teamu2019s first priority became resolving those challenges so that we could serve our customers faster. But admittedly, when these challenges came up, it became more difficult to balance communicating with our customers and resolving the issues that prevented us from fulfilling their orders quickly.

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Customers donu2019t just forget about the companies that treated them well u2014 and post-crisis, theyu2019ll be more likely to return to the vendors who gave them a good experience.

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Due to COVID-19, business continuity has been put to the test for many companies in the manufacturing, agriculture, transport, hospitality, energy and retail sectors. Cost reduction is the primary focus of companies in these sectors due to massive losses in revenue caused by this pandemic. The other side of the crisis is, however, significantly different.

n

Companies in industries such as medical, government and financial services, as well as cloud-native tech startups that are providing essential services, have experienced a considerable increase in their operational demands — leading to rising operational costs. Irrespective of the industry your company belongs to, and whether your company is experiencing reduced or increased operations, cost optimization is a reality for all companies to ensure a sustained existence.

n

One of the most reliable measures for cost optimization at this stage is to leverage elastic services designed to grow or shrink according to demand, such as cloud and managed services. A modern product with a cloud-native architecture can auto-scale cloud consumption to mitigate lost operational demand. What may not have been obvious to startup leaders is a strategy often employed by incumbent, mature enterprises — achieving cost optimization by leveraging managed services providers (MSPs). MSPs enable organizations to repurpose full-time staff members from impacted operations to more strategic product lines or initiatives.

n

Why companies need cost optimization in the long run

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The landscape shifts quickly, but managed services providers enable organizations to repurpose full-time staff members from impacted operations to more strategic product lines or initiatives.

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is giving hardware new life"},"content":{"rendered":"

Aluminum and iconography are no longer enough for a product to get noticed in the marketplace. Today, great products must be useful and offer an almost magical experience, something that becomes an extension of life. Tiny Machine Learning (TinyML) is the latest embedded software technology that moves hardware into that almost magical realm, where machines can automatically learn and grow through use, like a primitive human brain.

n

Until now building machine learning (ML) algorithms for hardware meant complex mathematical modesu00a0based on sample data, known as “training data,u201d in order to make predictions or decisions without being explicitly programmed to do so. And if it sounds complex and expensive to build, it is. On top of that, the tasks traditionally linked to ML have been translated into the cloud, creating latency, consuming rare power and putting machines at the mercy of connection speeds. Combined, these constraints made computing at the edge slower, more expensive and less predictable.

n

But thanks to recent advances, companies are turning to TinyML as the latest trend in building product intelligence. Arduino, the company best known for open-source hardware is making TinyML available for millions of developers. Together with Edge Impulse, they are turning the ubiquitous Arduino board into a powerful embedded ML platform, like the Arduino Nano 33 BLE Sense and other 32-bit boards. With this partnership you can run powerful learning models based on artificial neural networks (ANN) reaching and sampling tiny sensors along with low-powered microcontrollers.

n

Over the past year great strides were made in making deep learning models smaller, faster and runnable on embedded hardware through projects like TensorFlow Lite for Microcontrollers, uTensor and Armu2019s CMSIS-NN. But building a quality data set, extracting the right functionality, training and deploying these models is always complicated. TinyML was the missing link between edge hardware and device intelligence now coming to fruition.

n

Tiny devices with not-so-tiny brains

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Today and going forward, billions of tiny devices will act as an extension of our brains, feelings and emotions as a natural extension of everyday life.

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views on the future of retail and the shopping experience"},"content":{"rendered":"

The global spread of COVID-19 and resulting orders to shelter in place have hit retailers hard.

n

As the pandemic drags on, temporary halts are becoming permanent closures, whether itu2019s the coffee shop next door, a historic bar ou a well-known lifestyle brand.

n

But while the present is largely bleak, preparing for the future has retailers adopting technologies faster than ever. Their resilience and innovation means retail will look and fee different when the world reopens.

n

We gathered four views on the future of retail from the TechCrunch team:

n

    n

  • Natasha Mascarenhas says retailers will need to find new ways to sell aspirational products u2014 and what was once cringe-worthy might now be considered innovative.
  • n

  • Devin Coldewey sees businesses adopting a slew of creative digital services to prepare for the future and empower them without Amazonu2019s platform.
  • n

  • Greg Kumparak thinks the delivery and curbside pickup trends will move from pandemic-essentials to everyday occurrences. He thinks that retailers will need to find new ways to appeal to consumers in a u201cshopping-by-proxyu201d world.
  • n

  • Lucas Matney views a revitalized interest in technology around the checkout process, as retailers look for ways to make the purchasing experience more seamless (and less high-touch).
  • n

n

Alexa, how do I look?

n

Natasha Mascarenhas

n

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Natasha Mascarenhas is a reporter at TechCrunch covering early stage startups and venture capital trends. She also tracks the different networks that play into founder success, from loneliness to immigration. Before TechCrunch, Natasha reported on the same beat for Crunchbase News. She also has bylines in the Boston Globe, The San Francisco Chronicle, BostInno, and is proudly from New Jersey.

nn

Reach Natasha via e-mail at natasha.m@techcrunch.com or through DM on Twitter @nmasc_.

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Devin Coldewey is a Seattle-based writer and photographer. He first wrote for TechCrunch in 2007. He has also written for MSNBC.com, NBC News, DPReview, The Economist/GE's Look Ahead, and others.

nn

His personal website is coldewey.cc.

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Greg Kumparak is an editor at TechCrunch.

nn

Greg started at TechCrunch in May of 2008. He led TechCrunch's sister site MobileCrunch as editor until AOL acquired the company in 2010, at which point the editors of TechCrunch's four main sites (TechCrunch, CrunchGear, MobileCrunch, TechCrunch UK) merged the sites under one domain.

nn

Best known for his gadget coverage, Kumparak has broken hundreds of stories within the space u2014 unearthing details on everything from abandoned Samsung smartphone prototypes to new Apple devices. He's also one of the Internet's most prolific "live bloggers", having reported from the scene at dozens of international events for live audiences in the hundreds of thousands.

nn

He was one of the earliest writers to highlight and report on a number of companies that have since become "unicorns" (reaching a valuation of $1B or more), including Zenefits and Twilio.

nn

Kumparak is a frequent guest on TechCrunch's Gadget, Apple, and Android podcasts, and often appears on stage as an interviewer or judge at TechCrunch's meetups and Disrupt conferences.

nn

In 2012, Greg was featured on the BBC, Wired, Mashable, Engadget and many other outlets for a side project he called the "tARdis", or the Augmented Reality TARDIS. By combining augmented reality with a handmade physical model, Greg was able to replicate the otherwise physically impossible "bigger on the inside" visual effect that commonly appears on television's Doctor Who series.

","cbAvatar":"https://crunchbase-production-res.cloudinary.com/image/upload/v1397184689/d45c9b9b954bcc0a697dae821253a36b.png","twitter":"grg","_links":{"self":[{"href":"https://techcrunch.com/wp-json/tc/v1/users/5188242"}],"collection":[{"href":"https://techcrunch.com/wp-json/tc/v1/users"}]}},{"id":89192944,"name":"Lucas Matney","url":"","description":"","link":"https://techcrunch.com/author/lucas-matney/","slug":"lucas-matney","avatar_urls":{"24":"https://secure.gravatar.com/avatar/ac0471089769c31246f411dc339104f8?s=24&d=identicon&r=g","48":"https://secure.gravatar.com/avatar/ac0471089769c31246f411dc339104f8?s=48&d=identicon&r=g","96":"https://secure.gravatar.com/avatar/ac0471089769c31246f411dc339104f8?s=96&d=identicon&r=g"},"links":{"twitter":"https://twitter.com/lucasmtny","linkedin":"https://www.linkedin.com/in/lucasmatney/","crunchbase":"https://www.crunchbase.com/person/lucas-matney"},"position":"Writer","cbDescription":"

Lucas Matney is a reporter at TechCrunch and has been covering emerging technologies and startups since 2015. He lives in San Francisco and can be reached via email at lucas@techcrunch.com

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nn

Reach Natasha via e-mail at natasha.m@techcrunch.com or through DM on Twitter @nmasc_.

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Levie: ‘We have way too many manual processes in businesses’"},"content":{"rendered":"

Box CEO Aaron Levie has been working to change the software world for 15 years, but the pandemic has accelerated the move to cloud services much faster than anyone imagined. As he pointed out yesterday in an Extra Crunch Live interview, who would have thought three months ago that businesses like yoga and cooking classes would have moved online u2014 but here we are.

n

Levie says we are just beginning to see the range of what’s possible because circumstances are forcing us to move to the cloud much faster than most businesses probably would have without the pandemic acting as a change agent.

n

“Overall, what we’re going to see is that anything that can become digital probably will be in a much more accelerated way than we’ve ever seen before,” Levie said.

n

Fellow TechCrunch reporter Jon Shieber and I spent an hour chatting with Levie about how digital transformation is accelerating in general, how Box is coping with that internally and externally, his advice for founders in an economic crisis and what life might be like when we return to our offices.

n

Our interview was broadcast on YouTube and we have included the embed below.

n


n

Just a note that Extra Crunch Live is our new virtual speaker series for Extra Crunch members. Folks can ask their own questions live during the chat, with past and future guests like Alexis Ohanian, Garry Tan, GGV’s Hans Tung and Jeff Richards, Eventbrite’s Julia Hartz and many, many more. You can check out the schedule here. If you’d like to submit a question during a live chat, please join Extra Crunch.

n

n


n

On digital transformation

n

The way that we think about digital transformation is that much of the world has a whole bunch of processes and ways of working — ways of communicating and ways of collaborating where if those business processes or that way we worked were able to be done in digital forms or in the cloud, you’d actually be more productive, more secure and you’d be able to serve your customers better. You’d be able to automate more business processes.

n

We think we’re [in] an environment that anything that can be digitized probably will be. Certainly as this pandemic has reinforced, we have way too many manual processes in businesses. We have way too slow ways of working together and collaborating. And we know that we’re going to move more and more of that to digital platforms.

n

In some cases, it’s simple, like moving to being able to do video conferences and being able to collaborate virtually. Some of it will become more advanced. How do I begin to automate things like client onboarding processes or doing research in a life sciences organization or delivering telemedicine digitally, but overall, what we’re going to see is that anything that can become digital probably will be in a much more accelerated way than we’ve ever seen before.

n

How the pandemic is driving change faster

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Box CEO Aaron Levie has been working to change the software world for 15 years, but the pandemic has accelerated the move to cloud services much faster than anyone imagined. As he pointed out yesterday in an Extra Crunch Live interview, who would have thought three months ago that businesses like yoga and cooking classes […]

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Ron Miller has been writing about the enterprise at TechCrunch since 2014.

nn

Previously, he was a long-time Contributing Editor at EContent Magazine. Past regular gigs included CITEworld, DaniWeb, TechTarget, Internet Evolution and FierceContentManagement.

nn

Divulgations:

nn

Ron is currently corporate blogger for Intronis where he writes once weekly on IT issues. He has contributed to various corporate blogs in the past including Ness, Novell and the IBM Mid-market Blogger Program.

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Ron Miller has been writing about the enterprise at TechCrunch since 2014.

nn

Previously, he was a long-time Contributing Editor at EContent Magazine. Past regular gigs included CITEworld, DaniWeb, TechTarget, Internet Evolution and FierceContentManagement.

nn

Divulgations:

nn

Ron is currently corporate blogger for Intronis where he writes once weekly on IT issues. He has contributed to various corporate blogs in the past including Ness, Novell and the IBM Mid-market Blogger Program.

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Glands, which helps millions of people invest their spare change in the stock market, has laid off between 50 to 70 people, TechCrunch has learned from multiple sources.

n

L'entreprise basée à Irvine, en Californie, n'a pas confirmé le nombre total de personnes licenciées, mais a confirmé qu'il y avait des réductions dans l'entreprise en raison de changements commerciaux plus larges.

n

The news emerged days after the fintech company closed its Portland office earlier this week, one of four offices the company maintained. Alors que Acorns a offert aux employés de Portland la possibilité de déménager à son siège social d'Irvine, certains rôles ont été supprimés dans le cadre de la relocalisation, a déclaré la société.

n

Employees laid off largely were members of Acorns’ équipe de soutien. And the internal cuts are related to an external partnership with TaskUs, which out-sources customer care and support needs for other businesses. Acorns apportera environ 80 nouveaux rôles de support aux TaskUs l'année prochaine, ce qui, selon la société, développerait son équipe de support, mais pas son personnel interne.

n

L'équipe de support interne d'Acorns gérera les situations de contact client hautement touchées par téléphone, tandis que les rôles externes géreront le support par e-mail.

n

Au-delà des rôles de support, Acorns a coupé certaines personnes de diverses équipes à travers l'entreprise.

n

Acorns has found unprecedented growth as the coronavirus brings new users into its world of investing and saving money. La société a récemment franchi une étape importante de 7 millions d'inscriptions, poursuivant la tendance selon laquelle les applications de trading bénéficient d'un marché en baisse.

n

At the same time, Acorns also launched a debit card that depends on users spending in order to make sense as a business product. Le traitement des paiements est un espace risqué à jouer en ce moment parce que les dépenses de consommation ont chuté en raison des commandes d'abris en place. Cela pourrait être un point faible pour l'entreprise en ce moment. Eplus tôt aujourd'hui, Brex licencié 62 membres du personnel, une semaine seulement après avoir levé 150 millions de dollars en capital-risque.

n

So, why does a company like Acorns, that is facing immense growth, need to do layoffs? Even if youu2019re winning right now, the pandemic and potential of an extended recession is forcing businesses to reevaluate the way theyu2019re spending money. In Acornsu2019 case, it will have more headcount next year than it does right now. But dig a little deeper, and its choice to outsource roles and shut down an office means that growing right now can come at the cost of slimming down.

n

Investors in Acorns include PayPal, DST Global, Rakuten, Greycroft and Bain Capital.

n

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Les glands, qui aident des millions de personnes à investir leurs pièces de rechange en bourse, ont licencié entre 50 et 70 personnes, a appris TechCrunch de plusieurs sources. The Irvine, Calif.-based company would not confirm the total number of people laid off, but did confirm that there were cuts at the company as a result […]

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Reach Natasha via e-mail at natasha.m@techcrunch.com or through DM on Twitter @nmasc_.

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nn

Reach Natasha via e-mail at natasha.m@techcrunch.com or through DM on Twitter @nmasc_.

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